Real
Estate

Real Estate

Dynamic Objects Real Estate CRM solution enables Real Estate companies to organize, manage and automate follow-ups and close faster deals more efficiently. Here’s a quick overview of the solution features:

  1. Track Leads from different sources and check which marketing campaigns are generating quality leads. Track tasks, follow ups and emails and sync them directly to your outlook or assign them to other users for follow up. Qualify and Disqualify leads and track which leads are sitting there without any follow-ups.
  2. Track all your properties and property units in one centralized database along with all the communication with customers which includes contracts, instalments (dues and paid) and receipts. The system will generate a customer’s Statement of account in a press of a button.
  3. Ability to segment the customer data and send mass emails and SMS in a click of a button notifying existing customers and leads about a special offer in a specific project or a specific region.

Hospitality

Dynamic Objects Hospitality CRM solution enables companies to get feedback from customers about their experience in the restaurant/branch in terms of service, Food quality or atmosphere and provides a quick way to track issues and complaints in one place providing F&B companies with powerful analytics and insight. Here’s a quick overview of the solution features:

  1. Customer Management: Centralize your customer database and track all activities (phone calls, tasks, appointments) in one place.
  2. Digital comment Card: Automate and captures data and feedback about the customer’s experience at the restaurant/branch and automatically escalate to the concerned department if needed.
  3. Case & Feedback Management: Create incidents pertaining to internal or external sources (i.e. customer complaints). Cases can be routed to the required user, escalated and closed.
  4. Digital Inspection Management: Covers all inspections through a survey like portal (can be accessed from laptop/PAD. internal Audit inspections, quality and food safety inspections, delivery and Dine in & Walk-in inspections and even Mystery shopper visits.
  5. Marketing Management: Create campaigns, mass emails/SMS to specific customer target lists. Enables campaign task and activities monitoring estimated costs versus actual, along with powerful analytics.

Public Sector

Microsoft Dynamics helps government organizations at all levels, including government administration, public services, public safety, justice, defence, and health and human services, with public sector solutions such as 311 citizen service, grants management, case management, permitting, licensing and financial administration. Government agencies can serve citizens and businesses more effectively with Microsoft Dynamics for Citizen Relationship Management. Agencies can:

  1. Deliver timely, high-quality service that focuses on citizen’s needs.
  2. Automate processes to improve efficiency and reduce costs.
  3. Use technology to support collaboration and decision making across departments and agencies.
  4. Rapidly deliver e-government, citizen service, and other government applications with the XRM framework.

Service Industries

With Microsoft Dynamics at its center, a service organization can modernize its workplace, provide efficient client service, manage a distributed talent pool, and maximize profitability—all with a low total cost of ownership (TCO) and rapid time to value.

Microsoft Dynamics lets you choose from cloud or on-premises deployment, with the option to migrate from one deployment model to another, as business needs change:

  • Deployment. Choose cloud or on-premises implementation, using the same architecture and codebase.
  • Access. Access many features through web browsers, mobile devices, and Office applications.
  • Pricing. Explore models that are simple, flexible, and focused on the needs of individual roles in your company.

Distribution

For distributors, operational effectiveness is a must, but simply being effective is not enough. No longer is the business just a process of moving product from one place to another. The complexities increase on an almost daily basis, how to have effective inventory control, manage changing regulations and how to do this using technology as a differentiator. The ability to focus on profit and value creation is the difference between success and failure, solutions that provide revenue management, visibility and management of trade promotions and rebates are no longer optional. Microsoft Dynamics CRM allows you to remove the manual process and introduce optimization of these processes.

Health

Health needs are infinite, but your resources are finite.

With Dynamics 365 and windows Azure you can enable your digital transformation, helping you better Engage your patients, Empower your care teams, Optimize your operational effectiveness, and Transform the care continuum for your organization. Making individuals and communities around the world healthier.

Take control of work processes and resources. Keeping track of who is responsible for which aspects of care and give your care teams a centralized access to patient information and issues, as well as automating care workflow and notifications.